FAQs

Answers to Your Questions

SHIPPING INFORMATION

How much is the shipping cost?

We ship through PostNL. All packages are shipped with a tracking number.

Shipping is charged per order:
Within The Netherlands is €6.95 for package, free from €49.
Belgium €8.95 for package, free from €69.
Austria €14.50
Germany €10.00
France €14.00
Luxemburg €12.50
Spain €16.00
*all other EU is €20

Do You Ship Internationally?

Within EU

Republic of Ireland
Due to fluctuation of airfreight capacity because of corona and increase time in clearing customs, we will  no longer ship to the Republic of Ireland. Customers are dissatisfied and angry at us for something beyond our control. Therefore, we have come to the decision to stop taking orders from Republic of Ireland.

United Kingdom
Due to fluctuation of airfreight because of corona and increase time in clearing customs due to Brexit, we will no longer ship to the UK. Customers are dissatisfied and angry at us for something beyond our control. Therefore, we have come to the decision to stop taking orders from UK.

Outside EU
We no longer ship outside the EU. 

How Long Will It Take To Get My Package?

Within The Netherlands and Belgium, it takes between 24-48 hours.
For outside Europe it will take approximately 7-14 working days on average.

We need the product urgently. Do you courier?

It is possible upon special request to ship be Fedex or DHL. Please contact us for exact quote.

PAYMENT INFORMATION

How can I pay?

CreditCard (via Paypal)
iDEAL
ING Home’Pay
Bancontact
MisterCash

SofortBanking
PayPal
VVV GiftCard

Do you need a Paypal account to pay with Paypal?

Nope! You do not need a Paypal account to pay with Paypal. All you need is your credit card to make a purchase. The following credit cards are accepted: Visa, Mastercard, American Express, and Discover. 

Is my credit information safe?

Yes, absolutely. We currently uses industry leader, as our payment gateway (see payment options above). All transactions go directly through Paypal, where they are securely encrypted and processed on their servers – The Nose Stamp never sees, has access to or store your private financial information.

Any unanswered questions? Contact Us