FAQs

Answers to Your Questions

SHIPPING INFORMATION

How much is the shipping cost?

We ship through POSTNL, DHL, and Deutsche Post. All packages are shipped with a tracking number.

Shipping is charged per order:
Within The Netherlands is €6.95 for package, free from €45.
Benelux €8.75 for package, free from €49.
Within EU is €14, free from above €70
Outside EU €20, free from above €200

We do not ship dry or can food outside EU due to regulatory issues as your custom is likely to confiscate them. We do ship treats at your own risk.

Do You Ship Internationally?

Yes, we ship internationally. Shipping charges outside the EU is €17. We do ship treats at your own risk.

We do not ship dry or can food outside EU due to regulatory issues as your custom is likely to confiscate them.

How Long Will It Take To Get My Package?

That will depend on your country. For outside Europe it will take approximately 7-14 working days on average.

We need the product urgently. Do you courier?

It is possible upon special request to ship be Fedex or DHL. Please contact us for exact quote.

PAYMENT INFORMATION

How can I pay?

CreditCard (via Paypal)
iDEAL
ING Home’Pay
Bancontact
MisterCash

SofortBanking
PayPal
VVV GiftCard

Do you need a Paypal account to pay with Paypal?

Nope! You do not need a Paypal account to pay with Paypal. All you need is your credit card to make a purchase. The following credit cards are accepted: Visa, Mastercard, American Express, and Discover. 

Is my credit information safe?

Yes, absolutely. We currently uses industry leader, as our payment gateway (see payment options above). All transactions go directly through Paypal, where they are securely encrypted and processed on their servers – The Nose Stamp never sees, has access to or store your private financial information.

Any unanswered questions? Contact Us