FAQs

Answers to your Questions

NO FUSS RETURN POLICY

What is the No Fuss Return Policy?

We want your pets to be comfortable. And we want you to be worry free.

That’s why we make returns so easy. We only ask that you please follow the Return & Exchange guidelines.

The product has to be returned to use within 14 days. You will be refunded the purchase price of the product excluding the shipping cost to you and also the return of the product.

How to return?

If you purchase an item that is not the right size or fit, we are more than happy for you to return it for a refund as long as the product and its packaging is returned its new and original condition with the invoice.

Just drop us an email info@thenosestamp.com (or through our Contact Us page ) or call us directly, explaining the reason for return along with the order numbers within 2 weeks of receiving the products.

How can I exchange?

Retourneer je product(en). Return your products. You can then place a new order for the correct size / fit item on the website anytime. No fuss, no waiting.
It’s that easy.

Feel free to give us an email or a ring on ….. if you have any questions about sizing or models. We’re here to help to get it right the first time.

When will I be refunded?

We will refund your original purchase within 48 hours we receive the item you return.

If it is returned without an invoice or email cannot be returned or refunded – for the simple reason we wouldn’t be able to know where to refund it.

Any unanswered questions?Please do contact us.